icon-search
icon-search

Shipping Policy


Thank you for visiting and shopping at freshfoods.com.my Following are the terms and conditions that constitute our Shipping Policy.

Penang Island Shipping Policy

Shipment processing time


All orders will be processed within 1-2 business days. Orders are shipped or delivered to you by our in-house delivery team, and the delivery team will notify you before sending your order. Therefore, kindly provide a valid phone number or email for us to get you informed.


If we experience a high volume of orders or subject to order stock availability, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Penang Mainland Shipping Policy

Shipment processing time


All orders will be processed within one business day before Wednesday or Saturday. We will only deliver your order by either Wednesday or Saturday to Penang Mainland areas. Orders are shipped to you by our in-house delivery team, and the delivery team will notify you before sending your order. Therefore, kindly provide a valid phone number or email for us to get you informed.


If we experience a high volume of orders or subject to order stock availability, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.


Peninsular Malaysia Shipping Policy

Shipment processing time


All orders will be ship out in 1-2 business days. We will deliver your order with our delivery partners (DHL e-Commerce, J&T Express, and Poslaju) and subject to 1-5 business days to ship to your designated location depending on the delivery company. Kindly provide a valid phone number or for our delivery partners to contact and informed you before delivering.


If we experience a high volume of orders or subject to order stock availability, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Your Cart
Your cart is currently empty.
Continue browsing here.